Jeff Neal, Senior Vice President, ICF International

More than 90 percent of federal managers say better technology helps them be more productive for their agency. But that doesn’t mean their lives are any easier. New research from the National Academy of Public Administration and ICF International shows about 30 percent agency managers have to bring their work home with them now. Jeff Neal is Senior Vice President of ICF International, a NAPA fellow, and former Chief Human Capital Officer of the Homeland...

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More than 90 percent of federal managers say better technology helps them be more productive for their agency. But that doesn’t mean their lives are any easier. New research from the National Academy of Public Administration and ICF International shows about 30 percent agency managers have to bring their work home with them now. Jeff Neal is Senior Vice President of ICF International, a NAPA fellow, and former Chief Human Capital Officer of the Homeland Security Department. On In Depth with Francis Rose, he explained some of the 13 findings and 14 recommendations from the research.