Dr. Robert Shapiro, Founder and Chairman, Sonecon

The U.S. Postal Service’s financial problems are widely known. The solutions are still in progress and may be years away. But the problems may not be management problems. Robert Shapiro is founder and chairman of Sonecon, and former Under Secretary of Commerce for Economic Affairs. On In Depth with Francis Rose, he said the Postal Service’s problems may be incentive problems.