The web portal will include a job-exploration tool and diagnostic tests for candidates. On the back end, the site will process information from unclassified settings and send it to the agencies’ classified networks.
With the site, NSA is attempting to leverage lessons that it has learned through its own efforts to improve hiring and retention.
“We have a saying at work, ‘Keep them for five, keep them for a career,” said Hutson. “It takes a while for our employees to come in and develop the skills they need to execute the tradecraft of our incredible mission. To think that employees would come in and be out the door in two to three years, it will not serve them well and it probably won’t serve our mission well.”
The new website’s diagnostic tests stem from NSA’s efforts to incorporate data into its own hiring and training processes. The data has improved the quality of applicants selected for interviews and saved NSA’s hiring managers time, said Nick Vasilopoulos, the agency’s chief of personnel assessment research and development.
When applying for NSA jobs, candidates must provide their biographical information, such as their education, training, and military service. If they want roles in certain fields like computer networking, they have to take proctored exams. Intelligence and language analysts take unproctored tests so the agency can evaluate their writing and inductive-reasoning skills.
“We’re leveling the playing field for everyone to have the same opportunity to provide the same information about themselves up front,” he said.
With the results, Vasilopoulous’ office generates reports that hiring managers and recruiters use to sort through the stacks of resumes they receive.