Using artificial intelligence to transform government: a conversation with Dan Chenok and Mallory Barg Bulman

This content is provided by the IBM Center for the Business  of Government.

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The Business of Government Radio Hour, hosted by Michael J. Keegan, features a conversation with a federal executive who is changing the way government does business. The executives discuss their careers and the management challenges facing their organizations. Guests include administrators, chief financial officers, chief information officers, chief operating officers, commissioners, controllers, directors, and undersecretaries.

ON THIS WEEK’S SHOW:

How will AI change government? We focus on three areas of impact: a transformed workday, a potential for personalized customer service and an increased importance of technical and data skills. Michael Keegan explored this and more with Dan Chenok and Mallory Barg Bulman.

LISTEN TO THE FULL SHOW: 

GUEST BIOGRAPHIES:

Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center’s activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Chair of the Cybersecurity Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Member of the George Washington University Center for Cyber and Homeland Security Board of Directors, Member of the American University IT Executive Council, and Co-Chair of the Senior Executives Association Community of Change for Governance Innovation; previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school’s Washington, DC Center.

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB’s Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, and the 2016 Eagle Award for Industry Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard’s Kennedy School of Government.

Mallory Barg Bulman is responsible for leading the Partnership’s research and evaluation portfolios. Specifically, she is responsible for strengthening the evidence the Partnership uses to hold government leaders accountable and identifying innovation and best practices across government. She is also responsible for assessing the impact of the Partnership’s programs and supporting the Partnership’s continuous improvement. She has more than a decade of experience using data and insights to drive change in government. Her favorite public servant is her husband, Richard Bulman, with whom she shares two terrific sons.

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