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Social Security Administration 2016
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Reggie Wells, Chief Human Capital Officer of the Social Security Administration, discussed the diversity of the agency’s workforce and how managers cultivated it.
Read moreThe Social Security Administration is updating its IT strategy so it can start taking advantage of the massive amounts of data it collects, and move toward data-driven decision-making.
The Social Security Administration is pairing up with the Center for Medicare and Medicaid Services to ensure that social security benefit recipients over the age of 90 are, in fact, still alive.
The SSA is updating their online services with new programs and better security, but still faces budgetary and workforce attrition challenges.
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2024 CX Exchange: SSA’s Martin O’Malley on creating better experiences for the masses
The Social Security commissioner says reducing phone wait times is among his top three priorities to improve how SSA serves citizens.
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The agency imperative to manage real estate more effectively
The extensive underutilization of federally occupied space highlighted in recent reports from GAO and the Public Buildings Reform Board.
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Army commanders fail to adequately address all forms of harassment, DoD IG says
The review also uncovers a leadership failure to do historical comparisons to identify year-to-year trends in harassment.
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Agencies’ headquarters in DC remained ‘nearly empty’ in 2023, real-estate board finds
The Public Buildings Reform Board finds agency headquarters buildings operated at 12% of their estimated capacity, on average, from January-September 2023.
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New law requires telework option for pregnant workers
The Pregnant Workers Fairness Act requires agencies to provide reasonable accommodations, from longer breaks to telework.
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Biden Administration tweaks regulations for how states, cities can use federal funding
A recent update by the Office of Management and Budget aims to give state, local, and tribal governments more autonomy on how they spend federal grant money.
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New DCSA director sees a data-driven future for security clearances and more
David Cattler, a longtime intelligence official, sees a range of both near- and long-term priorities in his new role as director at DCSA.
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Facing billions in facility backlogs, DoD looks to new pilot for ‘livable communities’
Defense officials want to demonstrate a new demolition and consolidation concept at five bases over the next three years.
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