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Graphic By: Derace LauderdaleDefense Pentagon Graphic

DoD’s effort to broaden cyber workforce kicking into gear

Matthew Isnor, who leads cyber workforce development in DoD’s CIO’s office, said a new policy expands the number of job categories in the cyber workforce.

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return-to-office, OPM, Schedule F, White House, federal workers

Survey: Back in the office, feds feel mixed on office space functionality

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CX Exchange '24 DCSA's Mark Pekrul

CX Exchange 2024: DCSA’s Mark Pekrul on bringing more transparency to clearance process

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StateRAMP Exchange '24 StateRAMP's Leah McGrath

StateRAMP Exchange 2024: How StateRAMP aims to keep iterating through ‘framework harmonization,’ procurement efforts

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CX Exchange '24 Maximus' MaryAnn Monroe

CX Exchange 2024: Maximus’ MaryAnn Monroe on tech advances in experience capabilities

Agencies need to apply artificial intelligence and other technologies to improve services in real time based on citizen needs, Maximus’ experience leader…

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CX Exchange '24 NTSB and Americorp

CX Exchange 2024: AmeriCorps, NTSB on using TMF funding to reimagine systems and services

NTSB’s Michael Anthony and AmeriCorps’ Andrea Gibbons and Linda Southcott detail their TMF-funded efforts to improve digital services.

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CX Exchange '24 Day 1 Maryann Monroe Maximus

CX Exchange 2024: Maximus’ MaryAnn Monroe on the only experience metric that matters

Agencies should combine data from customers and employees to drive total experience improvements, Maximus’ TX leader advises.

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