Ask the CIO

• CIOs must learn the soft skills

  The University of Maryland\'s CIO Certificate program focuses on teaching its students to meet the challenges of management and leadership. The certificate program is one of several affiliated with GSA\'s CIO University. January 19, 2012

  Ask the CIO

  January 19, 2012
• CIOs education evolves over time

  Carnegie Mellon University\'s CIO Institute helps train the next generation of senior technology managers. January 12, 2012

  Ask the CIO

  January 12, 2012
• TIGTA upgrading network to handle new mobile requirements

  George Jakabcin, the agency\'s CIO, said every employee will get a new laptop and be able to access the network through a WiFi VPN connection. More than 80 percent of all employees work outside the office at least one day a week. January 5, 2012(Encore presentation March 1, 2012)

  Ask the CIO

  January 05, 2012
• Cyber test gives Army Corps faith in system resilience

  The DoD Cyber Command poked and prodded the Army Corps\' Los Angeles district\'s network during a recent Command Cyber Readiness Inspection. Army Corps of Engineers CIO Bob Kazimer said the analysis will give the rest of the agency lessons learned to improve cybersecurity across the Corps. December 15, 2011

  Ask the CIO

  December 13, 2011
• HUD takes three-pronged approach to improve IT projects

  The agency is using a new project management approach, TechStat sessions and new CIO authorities to fix long-standing oversight problems. HUD CIO Jerry Williams said all seven priority programs met their cost, schedule and performance goals this year.

  Ask the CIO

  December 07, 2011
• Savannah River making up for lost IT time

  Phil Cirrulli, the chief information officer for the managing and operations contractor for the site, is improving the national lab\'s infrastructure to support widespread wireless access. He also is shutting down legacy mainframe systems after implementing a new ERP system. December 1, 2011

  Ask the CIO

  December 01, 2011
• Indian Health Service facing data deadline

  Acting CIO Howard Hays said the agency is taking advantage of the work VA is doing to update its systems. Indian Health Services borrows heavily from VA\'s VistA electronic health records system. November 17, 2011(Encore presentation December 29, 2011)

  Ask the CIO

  November 18, 2011
• VA solves project management woes through competency models

  The agency puts employees in pools based on their expertise, and then the employees move from project to project based on the needs of that program. VA now is working on 60 percent more projects than under the previous approach. November 10, 2011(Encore presentation December 22, 2011)

  Ask the CIO

  November 10, 2011
• With improved cybersecurity, Los Alamos moves to cloud, wireless

  Tom Harper, the lab\'s CIO, said the national laboratory created an infrastructure-on-demand platform for easy provisioning of cloud services. He said Los Alamos also introduced WiFi earlier this year for access to its unclassified network.

  Ask the CIO

  November 02, 2011
• ICE not sitting on cyber laurels

  Immigration and Customs Enforcement received a score of 95 on its FISMA report card in 2011. Jeff Eisensmith, the ICE CISO, said the agency is implementing continuous monitoring and increasing the training of its employees.

  Ask the CIO

  October 19, 2011
• NARA tackling records management in the cloud

  The archives is working with the CIO Council to figure out how to move records stored in the cloud more easily and ensure their authenticity. Mike Wash, NARA\'s CIO, said this is a problem looming for every agency as more and more of them move to the cloud computing. NARA is considering how to move its internal email to a managed service provider. October 12, 2011(Encore presentation November 24, 2011)

  Ask the CIO

  October 12, 2011
• New IT helps USDA’s Risk Management Agency survive data deluge

  A record year for insurance crop claims pushes RMA\'s systems to the brink. Chad Sheridan, RMA\'s CIO, said recent modernization efforts kept the agency\'s systems processing and paying claims. October 6,2011

  Ask the CIO

  October 06, 2011
• Interior ready to put substance behind IT reforms

  Initial results from the two major changes to the way the agency manages and applies technology will come to the forefront this fall. September 29, 2011

  Ask the CIO

  September 28, 2011
• With email migration done, GSA turns to other cloud services

  Agency CIO Casey Coleman said the move to Google\'s gmail went smoothly and is 99 percent complete. GSA recently hired another cloud service provider to host collaboration tools. Coleman said the agency now is looking at legacy business systems. September 22, 2011

  Ask the CIO

  September 22, 2011