Taxpayers pay for two Veterans Affairs Departments, says Federal Drive host Tom Temin. There’s the good VA, which reduces its backlog of disability claims. The bad VA continues to struggle with management problems.
As the Office of Personnel Management data breach recedes into the past, the 30-day cyber sprint has left a lasting legacy, says Federal Drive host Tom Temin.
It’s good that efforts to improve customer service are revisited periodically. Technology and expectations change. Too bad the government has to lurch from crisis to crisis to get with it, though.
The problem with most data breaches is that too often, IT and security staffs only find out about them long after the damage has been done and the hackers have moved on to other soft targets, says Federal Drive host Tom Temin.
The drive to make software more and more functional may be behind what seems to be a disturbing trend towards failures in critical systems. Because of this, two problems linger with software controlled systems: they can be difficult to interact with, and in their complexity, they produce effects even expert operators can’t foresee.
What does the future hold for the Office of Personnel Management? Federal Drive host Tom Temin offers new steps for the agency to take following Katherine Archuleta’s resignation.
Federal Drive host Tom Temin talks about how agencies will need to exploit the deep Web and its subset dark Web to keep up with unsavory elements following a data breach at OPM.
OPM’s data breach, which has spawned its own hashtag, is one of those drip-drip stories in which details come out serially, although not all that clearly.
Commentary: Federal Drive host Tom Temin says he sees no other choice than for OPM Director Katherine Archuleta to resign over the agency’s massive data breaches.
Commentary: Can federal agencies have a second chance? Federal Drive host Tom Temin says serious failures are often rewarded with big budget increases, but reputation is harder to recover.
Commentary: No metric can really capture the essence of any object or program, or the people’s dedication to it, says Federal Drive host Tom Temin.
Commentary: Before turning to Silicon Valley for all the answers, government agencies should look to local talent in the D.C. area, says Federal Drive host Tom Temin.
Commentary: Career federal (and other public) employees have a property interest in their jobs. It’s a major distinction with the private sector. It’s a long established fact. But when’s the last time you heard it stated, asks Federal Drive host Tom Temin.
Commentary: Federal Drive host Tom Temin wonders what qualifies as ”fed-bashing” these days, and what that means for workforce morale.