The good news is federal employees have little concern that “robots” will take their jobs as agencies move toward automation.
They also believe automation would help their agency, particularly in moving away from “low-value” tasks and around improving the consistency and reducing errors in mission outcomes.
A new online survey of Federal News Network readers found a strong majority of respondents see the benefits and potential of intelligent automation tools like artificial intelligence, machine learning and robotics process automation. At the same time, federal employees have concerns about budget, training and legacy technology impacting the effectiveness of these capabilities.
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