Health care organizations have long sought a whole-person approach to medical delivery. That is, care that takes into account the interconnectedness of peoples’ various mental and physical systems, using data and measurable outcomes to drive care delivery. And one that vastly improves the customer experience people have when encountering the health care delivery system.
Efforts have fallen short. Now, the potential for whole-person – often called patient-centered – health care has advanced in recent years thanks to the maturing of several technologies that have enabled new thinking. In the federal health care domain, no less than in the private sector, the requirements of the pandemic coupled with updates to policy have accelerated that advance.
In this exclusive executive briefing, the following executives will discuss their approach to whole-person health care.
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