Robert Klopp: SSA tech shop gears up for baby boomer challenge

Robert Klopp, CIO, SSA

As the Social Security Administration takes on the challenge of baby boomer retirements, it's trying all sorts of strategies to become more efficient and more in tune with the first fully online generation. Among the many initiatives, three affect the SSA's technology shop. SSA Chief Information Officer Robert Klopp tells Federal Drive with Tom Temin what they are.

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