Social Security Admininstration to use more customer-focused technology

Hear a portion of tomorrow\'s Ask the CIO program.

The pressure is on the Social Security Administration to serve its customers in a much more 21st century way.

To that end, SSA is trying to become more customer focused in how it uses technology.

Jason Miller finds out from Frank Baitman, SSA’s chief information officer, about how he changing the way the agency works with citizens.

Listen to the full Ask the CIO show tomorrow at 10:30 a.m.

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