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Cybersecurity is regarded as a highly technical field that’s replete with expert certifications, renowned for those who can identify the next zero-day bug, and requires hard skills and practical know-how above all else.
But Robert Wood, the chief information security officer at the Centers for Medicare and Medicaid Services, wants to challenge some of those assumptions. The cybersecurity field now more than ever, he argues, needs people with soft skills like creativity, teamwork, and communications chops.