Costly, complex, weaknesses: Not great words for VA’s electronic health record project

Mama never said it would be easy. Veterans Affairs officials knew they were taking on a long and expensive project when, back in 2017, they decided to replace Vista, the electronic health records and management system. The new EHR has proven to be a heavy lift, especially when it comes to a realistic and enforceable schedule. We get the latest report from the VA’s deputy inspector general, David Case.