How the Space and Missile Defense command made itself the best place to work in the Army

Armed services and Defense Department organizations range all over the place when it comes to the “Best Places To Work” rankings. The Army, for example, had a middling index of about 63 in the latest list, slightly below the governmentwide average. But the Army Space and Missile Defense Command had an index of 77.5, on par with some of the best-rated agencies. That score makes it the best place to work in the Army. For how the command went about working on its employee satisfaction issues, Federal Drive host Tom Temin spoke with its Federal Employee Viewpoint Survey Lead, Dana Henslee. She’s a member of the command’s Civilian Workforce Development Office.