IRS expects to finish processing 2021 tax return backlog this week

Looking to settle your debts to the IRS, without an endless wait over the phone? There’s a bot for that. The IRS is now automating more of its call volume through automation, giving its call-center employees more time to address complex requests from taxpayers. The IRS is also rounding the corner on its pandemic-era backlog of tax returns. Federal News Network’s Jory Heckman has the latest.