IRS struggles to process suspended returns with errors and update taxpayers

If citizens can’t escape death and taxes, the IRS can’t seem to avoid yearly processing problems. Even as the this year’s filing season ended, the IRS was dealing with millions of returns from last year, to say nothing of slow call centers and poor in-person service. For the view of the Government Accountability Office, the Federal Drive with Tom Temin turned to the Director of Strategic Issues Jessica Lucas-Judy.