Veterans Affairs shines among big agencies when it comes to employee contentment

The Veterans Affairs Department was the only large agency to improve its employee satisfaction score last year. It raked number five in the large agency “Best Places to Work” listing. Gina Grosso, the VA’s Assistant Secretary for Human Resources and Administration, told Federal News Network’s Drew Friedman, that COVID-19 really changed how the VA, like many other agencies, is thinking about its own workforce.