Voice of America acting director gets Sammies nod for turning around employee engagement

You might say Voice of America was in turmoil. Big disagreements between agency staff and the Trump administration meant people were leaving, put on leave, or under investigation. A series of leaders had come and gone for several years. A day after the Biden administration started, it appointed Yolanda Lopez — who had been removed from her job as news director only a week earlier — as acting VOA director. Since then, employee engagement scores rose 13 points from below average to above average. Now Lopez is a finalist in this year’s Service to America Medals program. Federal Drive host Tom Temin talked to her in-studio at Federal News Network HQ in the DMV.