Remembering 9/11

An IRS customer service rep recalls 9/11

An IRS employee tells Senior Correspondent Mike Causey he was on the customer service toll free line assisting taxpayers when the first tower was hit.

Federal News Network Staff

September 9, 2016 3:13 pm

< a min read

I was on the IRS customer service toll free line assisting taxpayers when the first tower was hit.

I was on the IRS customer service toll free line assisting taxpayers when the second tower was hit.

By the time the Pentagon was hit, I had to tell a taxpayer that I had to discontinue the call, because we were being evacuated.

Remember 9/11!

—John Fox, IRS

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