The Office of Personnel Management’s retirement claims backlog saw some improvement in September. OPM cut its backlog by 2,111 claims, hitting a new six-year low point in its overall inventory. OPM received 6,768 claims in September, and managed to process 8,879, shrinking the backlog to the lowest it has been in six years: 15,852.
The previous record was set in June 2023, when the backlog reached 16,370.
Though the inventory backlog reached a new low, OPM still has room for improvement, as it’s still nearly 3,000 claims above its “steady state” goal of 13,000.