GAO’s Elizabeth Curda tells Federal News Radio what enhancements VA can make to ensure success of its new disability appeals process.
Some members of Congress are encouraged by a new solution to overhaul the outdated and lengthy appeals process for veterans. Members of the House and Senate Veterans Affairs Committee introduced new legislation Tuesday that would create three paths for veterans to move more quickly through the appeals process. VA has roughly 470,000 claims pending as of April 1.
Tom Romeo, president of MAXIMUS Federal explains how the appeals process works when a healthcare claim is rejected. September 3, 2013