Chris Greene

  • Executive Briefing Series: Digital Customer Experience

    In this exclusive executive briefing, federal practitioners provide examples of the digital customer experience.

  • Education Dept. goes mobile with student aid program app

    If it were a bank, the Federal Student Aid Program would be among the biggest. With citizen experience a priority for federal agencies now, the Department of Education has made interacting with student loans a mobile experience. Chris Greene, chief customer experience officer for Federal Student Aid, shared more details on Federal Drive with Tom Temin.

  • Education Dept. goes mobile with student aid program app

    With citizen experience a priority for federal agencies now, the Department of Education has made interacting with student loans a mobile experience.