Clayton Lee

A call center operator answers an incoming call on Wednesday, Jan. 10, 2018, at the Utah County Health Department offices in Provo, Utah. Thousands of people may have been exposed to hepatitis A in Utah amid a widening outbreak that originally spread from a large epidemic in San Diego, health officials said Wednesday. (Evan Cobb/The Daily Herald via AP)

You’re not imagining it. Wait times at TSP call centers are at least 3 times longer than usual

Nearly 120,000 callers spent 5 minutes or longer waiting for a Thrift Savings Plan call representative to pick up the phone last month, a metric that’s…

TSP