Hubbard Radio Washington DC, LLC. All rights reserved. This website is not intended for users located within the European Economic Area.
For citizens, interacting with the government, particularly online, can be frustrating. Those interactions can also be challenging for the agency professionals who rely on IT to do their jobs of serving the public.
As last Sunday's Super Bowl recedes into old news, I think there's a lesson for federal employees who work far below the political level.
But agencies, amid a surge in public demand to use government services digitally, as well as a rise in improper payments from COVID-19 stimulus programs, face growing pressure to make customer services easier to access, but also more secure.
If agencies only measure diversity, equity, inclusion and accessibility through hiring numbers they risk overlooking other, equally important gaps in their systems and policies.
In the annual passback document, Federal News Network has learned the Biden administration wants to give federal employees their biggest raise in 15 years.
Leaders say if agencies truly want women to succeed they need to drop the one-size-fits-all approach.
In today's Federal Newscast, public satisfaction in federal customer experience reached an-time low last year, according to a scorecard that’s been tracking this for decades.
Reps. Gerry Connolly (D-Va.) and Jody Hice (R-Ga.) sent a letter to five agencies, asking them what steps they’ve taken to implement the CASES Act.
Technology will only enable what thinking people can envision.
Former federal technology executives offer their insights of the biggest stories of 2021 and which storylines will carry over in 2022.
The Office of Management and Budget will launch its first-ever learning agenda for the president's management priorities. It's soliciting feedback from academics, federal employees and state and local governments on the kinds of questions that will shape work on the President's Management Agenda.
NASA SEWP Program Manager Joanne Woytek joins host Mark Amtower on this week's Amtower Off Center to give an update on the GWAC and share her strategic goals for 2022.
Biden’s executive order, in fact, marks the latest in a series of efforts over the past 30 years to measure and improve public-facing government services.
The new online feature will allow travelers to avoid a trip to a nearby post office or passport agency, and ensure greater continuity of operations.