In today's Federal Newscast, thousands of veterans are waiting for the Department of Veterans Affairs to pay their education benefits.
Despite the momentum gathering around the Trump administration's priority around transforming customer service in government, agencies still face challenges getting feedback from the public under the Paperwork Reduction Act (PRA).
The Partnership for Public Service and Accenture detail the ways three agencies are leading the pack to overhaul their systems in order to meet customer needs
Cloud services contract obligations may increase by about 32 percent in fiscal 2018, according to an analysis by Bloomberg Government.
Federal civilian employees are delaying retirement until an average age of 61.8 years, continuing a three year trend recorded by the Office of Personnel Management.
Rob Leahy spent the last almost two years as deputy CIO for the Office of Personnel Management and now decided to return to the IRS where he spent most of his career.
The Veterans Affairs Department is launching the Be There campaign to address the increase in suicide rate of veteran's between ages 18 and 34.
Marcy Jacobs the executive director of the digital service at the Veterans Affairs Department, was the first member of the U.S. Digital Service to win a Service to America Medal.
National Taxpayer Advocate Nina Olson has questioned the Internal Revenue Service (IRS) method for reporting customer service satisfaction, calling it misleading.
In today's Federal Newscast, the Government Accountability Office said the Postal Service's retiree health benefits fund has over $60 billion in unfunded liabilities.
Citing "governmentwide reach," the Trump administration requested an expedited briefing in its appeal of the federal district court's injunction of the president's executive orders.
The General Services Administration (GSA) has selected Ad Hoc and Fearless to upgrade the search.gov platform.
A total of 417 federal employees have participated in the phased retirement program since the Office of Personnel Management first gave agencies the green light to start accepting applications back in 2014.
The American Federation of Government Employees (AFGE) Local 3399 has filed a contempt motion with a federal district court, citing a dispute with the Veterans Affairs Department over the president's recent executive orders.