Eric Powers

(AP Photo/Jenny Kane)This Tuesday, Oct. 12, 2021, photo shows a Social Security card in Tigard, Ore.  Millions of retirees on Social Security will get a 5.9% boost in benefits for 2022. The biggest cost-of-living adjustment in 39 years follows a burst in inflation as the economy struggles to shake off the drag of the coronavirus pandemic.  (AP Photo/Jenny Kane)

Social Security commits to a new website design it hope will improve customer experience

The customer experience drive has not been lost on the Social Security Administration. Few if any agencies exceed the 180 million online visitors SSA receives…

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