• IRS relaunches Get Transcript, adds 2-factor authentication a year after breach

    The Internal Revenue Service relaunched Get Transcript, the application that lets users access their tax returns electronically, on Tuesday. It’s been about a year since the IRS disabled the web app when hackers stole personal information and used it to access tax returns for roughly 334,000 people.

  • IRS predicts better customer service, workforce attrition in 2016

    IRS Commissioner John Koskinen said the extra $290 million it got from Congress this year will help the agency improve customer service and identity theft and cybersecurity protections during the upcoming tax filing season. But it still doesn’t have enough resources to improve other aspects of the agency’s operations.

  • Dean Silverman, Former Senior Adviser to the Commissioner, IRS

    Hackers steal personally identifiable information for more than 100,000 taxpayers through the Internal Revenue Service’s GetTranscript portal. Dean Silverman, former director of the Office of Compliance Analytics and senior adviser to the commissioner at the IRS, is now a senior adviser for Intuit. He tells In Depth with Francis Rose, the IRS can learn a few things from industry about its next steps to combat identity fraud.