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The IRS is making these upgrades to avoid the kind of backlogs in paper tax returns and correspondence it saw at the start of the COVID-19 pandemic. Those backlogs led to unprecedented backlogs and tax refund delays.
IRS Commissioner Danny Werfel told members of the House Oversight and Accountability Committee on Tuesday that the agency has some “catching up to do,” in order to collect taxes owed from wealthy individuals and large corporations, as well as deliver the level of customer experience that taxpayers deserve.
In today's Federal Newscast: GSA is taking another step to measure how technology vendors are protecting their supply chains. The Navy moves to shutdown a facility at Pearl Harbor where fuel leaks contaminated water. And the IRS has spent $2 billion to rebuild its workforce and modernize its legacy IT systems.
The IRS is planning to furlough most of its employees, if lawmakers don’t avert a government shutdown by the end of the week.
Recent federal data underscores the fact that most federal employees live outside D.C., and that at least several thousand civilian federal workers live in every congressional district across the U.S.
The National Treasury Employees Union says the IRS will “partially close” if Congress triggers a lapse in appropriations.
The IRS is staffing up its enforcement operations to ensure wealthy individuals and large corporations pay the taxes they owe the federal government.
Drama over the IRS is now mostly confined to Congress. The agency has returned more or less to normal, dealing with the day-to-day complexities of taxes. The Taxpayer Advocate Service has also been dealing with vexing, if not existential issues.
The IRS has a detailed plan for achieving a state of zero trust on its information technology networks, which is something all agencies are under obligation to do for cybersecurity.
IRS Commissioner Danny Werfel says the IRS is close to reaching its largest workforce in more than a decade, and rolling out new technology to reduce call wait times.
In today's Federal Newscast, an IRS watchdog finds the agency incorrectly flagged tens of thousands of taxpayers as deceased.
The IRS is dipping into its multi-year modernization funds to digitally process all the tax returns it receives by 2025 — a major shift for an agency that still relies heavily on paper forms.
Washington's ticker tape of controversy has wrapped around several agencies and departments. Republicans in Congress would fix things by cutting their budgets. But is that the best way to cause reform?
The IRS is dipping into nearly $60 billion of modernization funds to stay ahead of its paper workload.