Customs and Border Protection has ended a controversial contract with Accenture Federal Services, the contractor the agency brought on to help CBP recruit and hire hundreds of new Border Patrol agents and officers.
Federal News Network’s Tom Temin, anchor of the daily Federal Drive with Tom Temin, interviewed John Goodman, chief executive of Accenture Federal, about challenges to an electronic marketplace for federal buying, handling complex government projects, and artificial intelligence.
Despite persistent hiring challenges at Customs and Border Protection, Accenture Federal Services said the recruiting and customer service centers it built as part of its multi-million dollar contract with CBP will set the agency up for future success.
David Berteau, the assistant secretary of Defense for Logistics and Materiel Readiness, will join the industry association on March 28 as its next CEO, replacing Stan Soloway who left in the fall.
Strong management is essential to driving successful project and program results. But many executives say their organizations struggle to move ideas into action. As part of our special report, Missing Pieces of Procurement Reform, Federal News Radio offers a best practices for program management.
On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.
Kay Kapoor leaves to “pursue other opportunities” after less than two years at the helm. John Goodman, who leads the company’s defense and intelligence business, takes over on an interim basis.