Kevin Friel

Superintendent Keith Stadler, left, and Vice President Kamala Harris touch a headstone belonging to Inez Crittenden during a tour of Suresnes American Cemetery in Suresnes, France on Wednesday, Nov. 10, 2021. Inez Crittenden of Oakland, Calif., led a team of 232 bilingual switchboard operators known as the

How automation is showing a lot of promise in approving veterans’ survivors dependency claims

Automation can help VA process survivors claims when a veteran passes away, which currently takes more than two months on average.

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