Rep. Henry Cuellar (D-Texas) said agencies are too selective about what they choose to include or omit in their progress reports on customer service. Instead, agencies should challenge themselves and begin holding themselves to higher performance standards, he added.
In the latest Performance.gov progress report for the cross-agency priority goal of developing the federal workforce to its full potential, seven of 12 milestones are at risk, while two others have been missed.
OMB will issue two new policies in the coming months. One for enterprise software licensing, which currently is in draft, and another on IT mobile services.
The Office of Personnel Management’s tools and pilot programs to improve federal hiring and workforce engagement have improved in some areas but stalled in others.
Initial secret and top-secret cases took an average of 95 and 179 days to process, respectively, by the end of last fiscal year, according to a fourth quarter update on Performance.gov.
Despite steps forward, agencies fell short of their 2014 targets for cybersecurity. The Obama administration is pushing chief information officers to focus on priorities of continuous monitoring, phishing and malware, and authorization processes for 2015, according to the newly released cross-agency priority goals on Performance.gov.
The Office of Management and Budget and the Office of Science and Technology Policy are on track to launch a new metadata validator tool this month. They are also developing an integrated dashboard that will track agency progress on the administration’s open data goals.
The Obama administration looks to expand shared service usage even more by improving existing financial shared service providers and laying the groundwork for shared service governance.
The Office of Management and Budget revealed its plans to speed up transactions and services.
The progress update on Performance.gov shows agencies are taking steps to improve the hiring process, keep Senior Executive Service officials more involved in management and continue promoting employee engagement.