Records management has rarely been a high priority for most agencies, and their practices have had difficulty keeping up with federal requirements.
Good records management is not only required by law for federal agencies it’s also a great way to cut costs and improve performance. Even in the electronic era, agencies still generate a lot of paper. Someone who spans both eras is Jim Williams, long-time federal IT and acquisition executive and now a consultant with Shambach and Williams. Federal Drive with Tom Temin asked him why records management sometimes seems mired in the 1980s.