Shanna Webbers - Federal News Network

Shanna Webbers

FILE - A sign is displayed outside the Internal Revenue Service building May 4, 2021, in Washington. A private company, enQ, lets those who are willing to pay jump to the front of the line to get their phone calls answered at the IRS. That has attracted the attention of lawmakers who want the IRS to investigate the company's impact on the agency's phone capacity. (AP Photo/Patrick Semansky, File)

IRS’ quick wins by procurement, finance demonstrate power, value of RPA

The procurement and finance organizations have helped push the IRS toward a more innovative approach that focuses on automation to move away from repetitive,…

Ask the CIO

Getty Images/iStockphoto/NicoElNino

Presentation about automation as an innovation improving productivity, reliability and repeatability in systems or processes

RPA helps IRS make fundamental shift in procurement, finance operations

Commentary

(AP Photo/Susan Walsh)

FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

IRS procurement chief pushes ‘intelligent risk-taking’ in bot rollout

Automation

IRS taking big step towards IT modernization

Acquisition

Why a ‘satisfactory’ rating is bad thing for contractors

Reporter's Notebook

Notary signs legal contract. Businessman working in office. notary public lawyer desk attorney office law official concept

IRS acquisition leaders busting open lines of communication

Reporter's Notebook

IRS procurement office reaching out to industry through transparency, reduced ‘radio silence’

Contracting