Shanna Webbers

(AP Photo/Susan Walsh)FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

IRS procurement chief pushes ‘intelligent risk-taking’ in bot rollout

The agency’s years-long investment in robotic process automation reached an inflection point last year, when the IRS used a bot well-established in handling…

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IRS procurement office reaching out to industry through transparency, reduced ‘radio silence’

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