Susan Wedge

Yes, you can deploy AI responsibly and effectively

Agencies often ponder whether to apply AI to citizen interactions under the customer experience movement, or to making internal operations more efficient….

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Getty Images/iStockphoto/Chainarong Prasertthaiclose up programmer man hand typing on keyboard laptop for register data system or access password at dark operation room , cyber security concept

Who’s shaping the future of your agency? Increasingly, it’s the CFO

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