trusted traveler program

DHS launching new ‘customer experience’ directorate this month

The directorate is being led by former USDS official Dana Chisnell. The goal is to support DHS’s “high impact service providers” and other components.

Management

A Transportation Security Administration officer checks travelers as they make their way through security at Love Field in Dallas, Tuesday, April 19, 2022. The major airlines and many of the busiest airports dropped their requirements after a Florida judge struck down the CDC mandate and the TSA announced it wouldn't enforce its 2021 security directive. (AP Photo/LM Otero)

Customs and Border Protection feels the return to international travel

Workforce

trusted traveler program

DHS launching new ‘customer experience’ directorate this month

Customs and Border Protection feels the return to international travel

USDS: Successful IT modernization projects depend on testing early, often