The Veterans Affairs Department has about a year to get its appeals process off the ground. Congress and GAO are concerned VA doesn't have the tools ready to meet that deadline.
Veterans Affairs Secretary David Shulkin is launching a veterans benefit advisory board to begin a strategic review of the many and diverse programs VA currently offers.
The National Archives also issued a memo clarifying the roles and responsibilities of the Senior Agency Official for Records Management.
The Veterans Benefits Administration sees progress with the National Work Queue, the automatic workload system that assigns a veteran's claim to the regional office that has the most capacity to immediately begin work. But Congress is concerned the NW Queue creates unnecessary confusion and can't address the growing backlog of veterans claims.
Danny Pummill, the acting undersecretary for benefits at the Veterans Affairs Department, is retiring, the agency announced June 16. Pummill had delayed his retirement to step into the role of acting undersecretary when the previous benefits director suddenly resigned last October.
Following an investigation by VA Deputy Secretary Sloan Gibson, the agency is recommending a combination of reduced pay and suspension for four VA leaders involved in relocation “impropriety.”
Top officials from the Department of Veterans Affairs will meet this week with leaders from several leading veterans’ service organizations, seeking common ground on a legislative proposal that would overhaul the appeals process for veterans’ compensation claims.
Lawmakers cringed at the price expansion and lack of tangible goals associated with the Veterans Benefits Management System.
The nominee for the Office of Inspector General for Veterans Affairs is set to appear Nov. 17 before a Senate committee to answer questions and talk about the oversight role.
The Department of Veterans Affairs says it has made significant strides in targeting its most complicated disability claims toward its most seasoned claims processing staff, but IG audits still find errors in nearly a third of compensation claims processed for Traumatic Brain Injury.
The Department of Veterans Affairs, which processed a record one million claims in 2010, is still seeing claims come in faster than it can process them and expects even more new filings in 2011. Despite that, VA hopes to eliminate its backlog of claims by 2015.
The Department of Veterans Affairs said Monday that a new automated system has cut the backlog of education benefit claims under the new Post-9/11 GI bill and sped up the process of delivering payments to students. VA is using an agile technology development approach to make changes easier and faster.
VA officials said they intend eliminate the backlog of disability claims by 2015 by looking to new technology. The agency wants to dramatically expand a pilot program that lets vets submit claims online.