McAfee offers refunds after bad update

Cybersecurity Update – Tune in weekdays at 30 minutes past the hour for the latest cybersecurity news on The Federal Drive with Tom Temin and Jane Norris (6-10 a.m.) and The Daily Debrief with Chris Dorobek and Amy Morris (3-7 p.m.). Listen live at or on the radio at 1500 and 820 AM in the Washington, D.C. metro area.

  • McAfee says it’s really, REALLY sorry about that whole antivirus-update-that-crashed-Windows thing and it’s putting its money where its mouth is. The antivirus software maker is offering to reimburse “reasonable expenses” for crashing your computer, to send affected customers a recovery CD, AND to extend current subscriptions for two years for free, according to LiveScience. A fix for the update that crashed computers running Windows XP was quickly followed by an apology from McAfee. The company says details about how to recoup costs will be posted on the company’s website within a few days.
  • The Koobface botnet has resurfaced in mainland China. The botnet had made Hong Kong its home, but security experts there succeeded in shutting down key servers it used. According to, however, the hackers behind Koobface simply moved to a new hosting company. Koobface steals usernames and passwords and initially begun spreading via social networking sites.
  • How does the military know the Internet rumors that “Transformers 3” would be filmed on Andersen Air Force base in Guam are untrue? Because they made them up. The 36th Communications Squadron at Andersen implemented a phishing scam last week as part of the base’s Operational Readiness Exercise. An internal e-mail was sent out asking for personal information from anyone interested in being cast in the movie. The Air Force said yesterday they were trying to measure the effectiveness of information awareness and cyber security training efforts, and apologize for any confusion.


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