The wheels of change have turned slowly for the IRS. Attempts to modernize antiquated systems have been made over the years — some successful, others not-so-much.
Last week Commissioner Doug Shulman addressed the National Press Club giving a snapshot of where the IRS stands today. He said the technology budget is under-funded.
The Government Accountability Office has been following IRS modernization for decades.
David Powner, GAO’s Director of Information Technology Issues, said the problem is not that IRS does not have enough funding for technology — the problem is the agency is still relying on antiquated systems.