Jeffrey Koses, Senior Procurement Executive, GSA

The General Services Administration is using new data to enhance its customer service. At the National Contract Management Association's 33rd annual Government ...

The General Services Administration is using new data to enhance its customer service. At the National Contract Management Association’s 33rd annual Government Contract Management Symposium, GSA Senior Procurement Executive Jeff Koses spoke with Federal News Radio Executive Editor Jason Miller about the agency’s recent survey results and the improved vendor interactions the data is pointing them toward.

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