Ann Ebberts: Shared services bring big challenges

On paper, shared services seem like a great way to lower IT infrastructure costs get rid of redundant applications and efforts. In reality, shared services come...

Ann Ebberts, CEO, AGA

On paper, shared services seem like a great way to lower IT infrastructure costs get rid of redundant applications and efforts. In reality, shared services come with some big challenges. The Association of Government Accountants surveyed would-be federal users of shared services. AGA CEO Ann Ebberts joined Federal Drive with Tom Temin.

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