Bill Shear: Despite progress at SBA, work remains to be done

It was only back in September that the Government Accountability Office issued a set of eight recommendations for the Small Business Administration. That agenc...

Bill Shear, director of financial markets and community investment issues, GAO

It was only back in September that the Government Accountability Office issued a set of eight recommendations for the Small Business Administration. That agency has weak internal controls, workforce planning and strategy development. It's suffered from a lack of management attention to them. SBA has made progress, but GAO is still concerned. Bill Shear, GAO's director of financial markets and community investment issues, filled in Federal Drive with Tom Temin on the latest.

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