Tammy Flanagan: When retirement planning goes wrong

Tammy Flanagan, senior benefits director, National Institute of Transition Planning

There's an old saying. You don't get what you deserve. You get what you negotiate. You could add, you get what you make sure you ask for. When it comes to retirement and other benefits, federal employees must be sure to word their questions accurately. Tammy Flanagan, senior benefits director for the National Institute of Transition Planning, shares some real-life examples of what can go wrong on Federal Drive with Tom Temin.