Margot Conrad: Hiring difficulties, low morale put VA on high-risk list

Margot Conrad, director of education and outreach, Partnership for Public Service

For the Veterans Affairs Department, low morale and difficulty attracting talent are two of the challenges keeping it on the Government Accountability Office's high-risk list. Margot Conrad, director of education and outreach at the Partnership for Public Service, offers her take on Federal Drive with Tom Temin.