Health IT & the power of customer service

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(This show originally aired on January 29, 2018)

This week on Amtower Off Center, host Mark Amtower interviews DSFederal CEO Sophia Parker.

DSFederal is a 10-year-old woman-owned small business and a recent 8(a) graduate. We discussed many topics, including:

• Why Sophia chose to start her own business.
• The power of true customer service.
• DSFederal’s focus on health IT before it became popular (it remains a core competency).
• Prepping for 8(a) graduation.
• Partnering and sub-contracting.