Insight By Business Of Government Hour

Conversations with authors: John Whitley on Five Actions to Improve Military Hospital Performance

This content is provided by the IBM Center for the Business  of Government.

Mondays at 11:00 a.m. & Fridays at 1:00 p.m.

The Business of Government Radio Hour, hosted by Michael J. Keegan, features a conversation with a federal executive who is changing the way government does business. The executives discuss their careers and the management challenges facing their organizations. Guests include administrators, chief financial officers, chief information officers, chief operating officers, commissioners, controllers, directors, and undersecretaries.


What challenges does the U.S. Department of Defense’s direct care system face? How can these challenges be overcome? What are five actions to improve military hospital performance? Join host Michael Keegan on a special edition of The Business of Government Hour as he explores these questions and more with John Whitley, author of the IBM Center report Five Actions to Improve Military Hospital Performance.


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John Whitley is a Senior Fellow at the Institute for Defense Analyses (IDA). At IDA, he works on resource allocation and performance issues in national security, including military healthcare and border security. He supported the Military Compensation and Retirement Modernization Commission on healthcare reform and has testified before Congress on these issues.

Prior to joining IDA, he was the Director of Program Analysis and Evaluation and the Performance Improvement Officer at the Department of Homeland Security (DHS), where he led the resource allocation process and the measurement, reporting and improvement of performance. At DHS, John worked on counterterrorism, immigration, cybersecurity and disaster management issues. John has also worked in the Department of Defense Office of Program Analysis and Evaluation on defense resource allocation issues and military healthcare issues. John worked in the U S Senate in the office of then-Senator Jon Kyl of Arizona, as a faculty member in the economics department of the University of Adelaide in Australia and as an adjunct lecturer at George Washington University John has also served in the U.S. Army.

John has a PhD and MA in economics from the University of Chicago and undergraduate degrees in animal science and agricultural economics from Virginia Tech.

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The Business Of Government Hour

MONDAYS at 11:00 A.M. and FRIDAYS at 1:00 P.M.

Michael J. Keegan, Leadership Fellow, IBM Center for The Business of Government

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