For our May 10 show, I interviewed Transportation Security Administration (TSA) Chief Human Capital Officer, Jason Nelson. Unlike previous shows that highlighted agencies many Americans don’t even know exist, folks are generally very familiar with the TSA’s primary mission of maintaining the security of U.S. air travel. That familiarity may lead people to think they know more about TSA than they really do, and after 20 years without a major air travel event, some people have started taking the agency for granted. That has led to naive proposals for returning to the same localized privatization model that failed so miserably in the past.
