Commentary

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One-year anniversary of the CX EO: Embracing a citizen-centric mindset

The federal government provides systems that citizens across our nation rely on daily, especially during some of the most crucial moments in their lives.

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As ransomware attacks evolve, agencies must find innovative ways to backup data

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Getty Images/iStockphoto/LeoWolfertCorporate security manager identifies a potential insider threat in a line-up of eight white collar workers. Hacker or spy icon lights up purple. Cybersecurity and human resources challenge concept.

Emergent threats to the federal cyber community in 2023

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Transactional data reporting: Providing data needed to facilitate program management

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(Getty Images/iStockphoto/AmmentorpDK)federal telework

Cost pool considerations for remote and multi-state employees

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A major IT skills gap exists in government—learning from other sectors may help.

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The human face of government transformation

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Federal CIOs have the most challenging jobs in the industry. Here’s why

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technology.

A better working Capitol needs to come to terms with more working capital funds

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Ron, Sanders, professor at the University of South Florida.

Boiling the frog: How civil servants are being politicized before our eyes

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How monitoring user activity on unclassified networks can help protect classified networks and data

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(AP Photo/Susan Walsh)FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

Still ‘sorry wrong number’ for beleaguered IRS

IRS phone operators bear the brunt of taxpayer ire. But phone staff didn’t create the problem everyone lives with.

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How federal agencies can leverage low-code security automation to meet recent cybersecurity executive orders

In the last year, the Cybersecurity & Infrastructure Security Agency and executive orders from the Biden administration have assigned various new security…

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Top federal use cases for the Metaverse continuum

The past year has seen countless headlines about how tech and retail behemoths are making enormous investments in the metaverse.

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