January pay raise, retiree COLA looking good

With five months left to go in the cost of living countdown, federal, military and Social Security retirees are looking at a 3% increase in benefits beginning…

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office of personnel management office

The NAPA report and OPM: Part 2

If NAPA’s broader recommendations are to be realized, it will take the concerted efforts of OPM’s new leadership.

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The Coalition for Government Procurement

Part 2: Cost reimbursement capability for the MAS program

Given GSA’s discretion on this subject, and in the face of the proposed BIC MAC follow-on to OASIS, it is time for GSA to modify the MAS program to add…

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(Getty Images/iStockphoto/Felipe Caparr?s Cruz)Young man in handcuffs

Does federal customer experience extend to prisoners?

Customer service, public acceptance and public relations for a continuum for agencies in law enforcement.

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