IT Modernization

CX Exchange '24 HCLSoftware's Michael Roe

CX Exchange 2024: HCLSoftware’s Michael Roe on keeping people at center of experience design

Agencies know that the public now expects personalized CX from government services, the HCLSoftware product manager says.

Federal Insights

CX Exchange 2024: AmeriCorps, NTSB on using TMF funding to reimagine systems and services

IT Modernization

CX Exchange '24 ACF Natalie Grant and HUD's Joe Carter

CX Exchange 2024: ACF’s Natalie Grant, HUD’s Joe Carter on ‘trauma-informed’ service delivery

Technology

StateRAMP Exchange 2024: N.H.’s Ken Weeks, Maine’s Charles Rote on value of ‘do once, use many’ approach

Federal Insights

NOAA modernizing logistics systems for more streamlined, efficient processes

IT Modernization

GSA

First Look

Login.gov names new director ahead of facial recognition pilot

IT Modernization

NIST issues digital identity update allowing agencies to use synced passkeys

Technology

The future of connectivity

Federal Insights

Dissecting the federal cloud ‘forecast’

Federal Insights

Visual representation of cloud computing.

FEMA’s cloud journey hitting uphill portion of marathon

Ask the CIO

Army has burned the software development bridges behind them

Ask the CIO

First Look

GSA to pilot facial recognition option for Login.gov in May

GSA is preparing to test out a facial recognition option for Login.gov, a one-stop shop for Americans to access government benefits online.

IT Modernization

IRS could tighten up plans for some of that extra ‘modernizing’ money

The Inflation Reduction Act showered billions on the IRS and the agency developed a strategic operating plan for modernizing its information technology.

IT Modernization

Ask the CIO: Federal Emergency Management Agency

Federal Insights

How is digital transformation impacting the mission at FEMA?

IT Modernization

CX Exchange 2024: HCLSoftware’s Michael Roe on keeping people at center of experience design

CX Exchange 2024: AmeriCorps, NTSB on using TMF funding to reimagine systems and services

CX Exchange 2024: ACF’s Natalie Grant, HUD’s Joe Carter on ‘trauma-informed’ service delivery

StateRAMP Exchange 2024: N.H.’s Ken Weeks, Maine’s Charles Rote on value of ‘do once, use many’ approach

NOAA modernizing logistics systems for more streamlined, efficient processes

Login.gov names new director ahead of facial recognition pilot

NIST issues digital identity update allowing agencies to use synced passkeys

The future of connectivity

Dissecting the federal cloud ‘forecast’

FEMA’s cloud journey hitting uphill portion of marathon

Army has burned the software development bridges behind them

GSA to pilot facial recognition option for Login.gov in May

IRS could tighten up plans for some of that extra ‘modernizing’ money

Ask the CIO: Federal Emergency Management Agency

ASK THE CIO

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