Agency Oversight

USPS regulator raises ‘alarm bells’ as agency board reins in its budget

The Postal Service’s regulator is looking to grow its tiny workforce to oversee some of the biggest changes in recent USPS history.

Agency Oversight

FILE - This undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 shows the Novel Coronavirus SARS-CoV-2, yellow, emerging from the surface of cells, blue/pink, cultured in the lab. The sample was isolated from a patient in the U.S. According to an analysis by the federal Centers for Disease Control and Prevention published Tuesday, April 6, 2021 in JAMA Pediatrics, most children with a serious inflammatory illness linked to the coronavirus had initial COVID-19 infections with no symptoms or only mild ones, new U.S. research shows. (NIAID-RML via AP, File)

(AP Photo/Patrick Semansky)

A book full of new advice for federal managers who want to get things done

Management

(AP Photo/Charles Dharapak)

Does the Pentagon skip too many of its congressional reporting duties?

Defense

The premier accident investigator is urged to tighten up its management practices

Agency Oversight

USPS regulator defends probe into ‘far-reaching’ network shakeup

Agency Oversight

Verizon calls its own foul in how it managed GSA’s cybersecurity

Cybersecurity

DHS aims to increase in-person work while balancing ‘workplace flexibilities’

Workforce Rights/Governance

CISA faces ‘significant concerns’ over losing chemical security staff during reauthorization stalemate

Cybersecurity

FILE - Delivery trucks arrive at the loading dock at the United States Postal Service sorting and processing facility Nov. 18, 2021, in Boston. The Environmental Protection Agency is raising concerns about a U.S. Postal Service plan to replace its huge fleet of mail-delivery trucks, saying the effort does not include enough electric vehicles. (AP Photo/Charles Krupa, File)

The Postal Service’s experiment with automated vehicles sort of fizzled

A few years back, the Postal Service purchased 350 automated-guided vehicles to move pallets in its processing center. But according to the USPS Office…

Agency Oversight

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

OMB seeks to ‘build trust’ in government services, speed up CX expert hiring across agencies

The Biden administration is putting its next wave of customer experience improvement into focus, giving agencies new targets — and soon, new tools —…

Management

How HUD could get a better handle on funds that help pay for low-income housing

Agency Oversight

Housing and Urban Development (HUD) does not build low-income housing, but it helps finance it. The Government Accountability Office (GAO) found that HUD officials need to do a better job of monitoring and overseeing the use of Housing Trust Fund dollars.

Agency Oversight

USPS regulator raises ‘alarm bells’ as agency board reins in its budget

Waterborne Legionnaires’ disease bacteria discovered in some federal buildings

The Drug Enforcement Administration fails its own lie detector policy

The Health and Human Services inspector general takes on a $400B program

A book full of new advice for federal managers who want to get things done

Does the Pentagon skip too many of its congressional reporting duties?

The premier accident investigator is urged to tighten up its management practices

USPS regulator defends probe into ‘far-reaching’ network shakeup

Verizon calls its own foul in how it managed GSA’s cybersecurity

DHS aims to increase in-person work while balancing ‘workplace flexibilities’

CISA faces ‘significant concerns’ over losing chemical security staff during reauthorization stalemate

The Postal Service’s experiment with automated vehicles sort of fizzled

OMB seeks to ‘build trust’ in government services, speed up CX expert hiring across agencies

How HUD could get a better handle on funds that help pay for low-income housing